Shipping policy
Shipping Policy
Processing Time
All orders are made to order.
Please allow 3–5 business days for production before your order is shipped.
During high-demand periods (holidays, promotions), processing times may be slightly longer.
Shipping Times & Rates
We currently ship to the United States, Canada, Europe, Australia, and New Zealand.
United States
-
Economy Shipping: 7–10 business days — $5.90
Free on orders for 2+ items. - Express Shipping: 3–5 business days — $32.90
Canada, Australia & New Zealand
-
Economy Shipping: 5–8 business days — $6.90
Free on orders for 2+ items.
- Express Shipping: 3–5 business days — $39.90
Europe
-
Economy Shipping: 5–10 business days — $5.90
Free on orders for 2+ items.
- Express Shipping: 1–2 business days — $36.90
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
Please allow 1–3 business days for tracking information to update.
Delays
Shipping times are estimates and may be affected by:
- Carrier delays
- Customs processing
- Weather conditions
We are not responsible for delays once the package has been handed over to the carrier.
Incorrect Address
Please make sure your shipping address is correct at checkout.
We are not responsible for:
- Lost packages due to incorrect addresses
- Orders returned to sender
If your package is returned, you may be responsible for reshipping costs.
Lost or Stolen Packages
If your package is marked as delivered but you did not receive it:
We’ll do our best to help, but we cannot guarantee a replacement or refund for lost/stolen packages.
Customs & Import Taxes
For international orders:
- Customers are responsible for any customs duties or import taxes
- These fees are not included in the shipping cost